Position: Mid-Senior level

Job type: Full-time

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Job content

  • Supervise field service operation and Service Request Implementation tasks.
  • Perform remote administration and problem resolution for customer network.
  • Prepare and manage technical documentation and operation manual
  • Provide technical assistance to the daily operation
  • Plan and coordinate 7x24 roster for shift teams
  • Perform standby duty after normal office hour and carry out emergency shift duties when required
  • Perform ad-hoc tasks as assigned by Managers

Requirements
  • Degree holder in Computer Science, Information Technology or related discipline
  • 5+ years relevant experience in networking, such as BGP / OSPF / SDA
  • 2+ years relevant experience in security is an advantage, such as Firewall, VPN, AAA
  • 2+ years relevant experience wireless networking is an advantage, knowledge of Aruba Wireless Products, such as Clear Pass is preferable
  • CCNA /CCNP related qualification is an advantage
  • Have experience in leading a small team (at least 5 people)
  • Self-motivated, good interpersonal & communication skills with good sense of responsibilities
  • Good command of written and spoken English and Chinese
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