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Health Supervisor - Store Operations
View: 101
Update day: 03-12-2023
Location: Hong Kong
Category: Consulting / Customer Service Executive management Sales Merchandising / Purchasing / Supply Chain
Industry:
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Job content
關於屈臣氏屈臣氏是亞洲最大的線下及線上(O+O)保健及美容產品零售商,業務遍佈15個亞洲及歐洲市場,經營超過8,000家店舖,當中超過1,500家提供專業藥房服務。
屈臣氏在港澳擁有近170家分店,其中超過50家設有駐店藥房。店舖的專業團隊由註冊藥劑師、營養師、中醫師、健康顧問、美妝顧問、母嬰健康顧問及護士所組成,為顧客提供無微不至的服務。
屈臣氏一直領導著保健及美容產品零售業,為顧客提供個人化的諮詢及建議,配以傲視同儕的多元化產品種類,令顧客每天都能LOOK GOOD, DO GOOD, FEEL GREAT。自2009年起,屈臣氏為亞洲第一個人護理店/藥房品牌*。屈臣氏是屈臣氏集團旗下的保健及美容旗艦品牌,屈臣氏集團現為全球最大的國際保健美容零售商,在28個市場經營12個品牌合共超過16,000家商店,並在全球聘用超過13萬人。集團2022年財政年度的營業額達220億美元,每年透過我們的O+O平台服務超過55億名顧客,為他們帶來科技化的線下及線上購物體驗。詳情請瀏覽:www.aswatson.com。
- 《Campaign Asia-Pacific》「亞洲一千最佳品牌」逾8,000名遍布14個亞太區市場受訪者網上市場調查結果
香港屈臣氏Facebook: https://www.facebook.com/watsonshongkong
香港屈臣氏Instagram: https://www.instagram.com/hkwatsons
Role Purpose:
The position holder has primary responsibility to manage a team of health advisors and specialists to achieve store sales target of health category and provide excellent services to our customers.
Your Job Role:
- Manage operational day-to-day practices to ensure continuous improvement of staff productivity efficiency, resources, and performance management of the robust Health services team
- Act as communicator with different internal working partners including store managers, trading and marketing department in order to improve customer experience and drive sales growth
- Ensure members of the health services team delivers valuable and excellent shopping experience to our customers through professional knowledge and high-quality customer services
- Cultivate and grow a strong team of committed health service team that maximize sales and achieve the Company target.
- You are a CHALLENGER who loves to challenge and questions everything
- You are a PROBLEM SOLVER who make decisions based on evidence-based opinions -You are a COMMUNICATOR who are natural mediators and understand diverse perspectives
- Solid Sales / Store Management experience in retail chain and able to manage a cluster of stores or counters with a robust team to achieve the sales target
- Practical knowledge or relevant working experience in dealing with health-related products is an advantage
- Demonstrate leadership, motivation, team building, conflict resolution and change management skills.
- Strong commercial sense and able to meet tight deadlines Good communication and interpersonal skills
We are an equal-opportunity employer and welcome applications from all qualified candidates. The information provided will be treated in strict confidence and used only to consider your application for relevant/similar posts within the A.S. Watson Group. All personal data of unsuccessful applicants will be destroyed within 12 months from the date of application.
Full-time
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Deadline: 17-01-2024
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