Salary: $16,000 - $18,000 a month

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Job content

Responsibilities:

  • As part of our helpdesk support team, the incumbent will provide operational support to stores, warehouse and office users via phone, chat, email and on-site
  • Troubleshoot and resolve end-user issues with the operating system (Windows / Mac)
  • Assist in the installation and maintenance of hardware and software
  • Support Microsoft Office, Exchange, VPN, mobile devices, printer & etc.
  • Ensure proper documentation, notification, tracking, and following up of all incidents

Requirements:

  • Diploma or above in Computer Science, Information Technology or related disciplines
  • 5 days working and require to travel to retail store for onsite support
  • Experience in daily operation support is an advantage
  • Good communication skills including spoken and written English and Chinese
  • Travel occasionally to Macau

We offer

  • 5-day work week on shift duty
  • Medical Benefits
  • Annual Merit Bonus
  • Performance Bonus
  • Staff Purchase Discounts
  • Staff Recreation Activity
  • Shuttle Bus Service
  • Education Sponsorship

工作類型: 全職

薪酬: $16,000.00至$18,000.00(每月)

時間:

  • 日班
  • 夜班
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