Position: Entry level

Job type: Part-time

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Job content

Company Description

Abercrombie & Fitch Co. (NYSE: ANF) is a leading, global specialty retailer of apparel and accessories for men, women and kids through five renowned brands. The iconic Abercrombie & Fitch brand was born in 1892 and aims to make every day feel as exceptional as the start of a long weekend. abercrombie kids sees the world through kids’ eyes, where play is life and every day is an opportunity to be anything and better anything. The Hollister brand believes in liberating the spirit of an endless summer inside everyone and making teens feel celebrated and comfortable in their own skin. Gilly Hicks, offering intimates, loungewear and sleepwear, is designed to invite everyone to embrace who they are underneath it all. Social Tourist, the creative vision of Hollister and social media personalities, Dixie and Charli D’Amelio, offers trend forward apparel that allows teens to experiment with their style, while exploring the duality of who they are both on social media and in real life.

The brands share a commitment to offering products of enduring quality and exceptional comfort that allow consumers around the world to express their own individuality and style. Abercrombie & Fitch Co. operates approximately 730 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites www.abercrombie.com, www.abercrombiekids.com, www.hollisterco.com, www.gillyhicks.com, and www.socialstourist.com.

公司簡介

Abercrombie & Fitch Co.(紐約證券交易所股票代號:ANF) 是一家全球領先的專業零售商,通過旗下的五個知名品牌為男性、女士和兒童提供服裝和配飾。

標誌性的Abercrombie & Fitch品牌誕生於1892年,旨在讓每一天都像長周末的開始一樣與眾不同。abercrombie kids通過孩子的眼睛看世界,生活就是玩耍,每一天都有機會成為不一樣更好的自己。

Hollister品牌相信在每個人的內心釋放一個無盡夏天的精神,讓青少年保持本色做真實的自己。Gilly Hicks提供貼身內衣、便服和睡衣,旨在邀請每個人擁抱他們內在的一切。Social Tourist是Hollister和網絡社交名人Dixie and Charli D』Amelio的創意品牌,此品牌提供前衛的服飾讓青少年可以嘗試自己的獨特的風格,同時探索他們在社交媒體和現實生活中的雙重身份。

這些品牌都致力於提供品質持久、舒適非凡的產品,讓世界各地的消費者能夠表達自己的個性和風格。Abercrombie & Fitch公司在北美、歐洲、亞洲、中東等地運營著730多家品牌的專賣店,並擁有www.abercrombie.com、www.abercrombiekids.com、www.hollisterco.com、www.gillyhicks.com、www.socialstourist.com等電子商務網站。

Job Description

The Hollister associate is truly engaged. They provide great customer service by anticipating and responding to customer needs. An individual who is outgoing, stylish, and helpful. They demonstrate a keen awareness of the store environment by ensuring they always remain approachable and warm. They are able to initiate conversations and connect with the customer by communicating in a genuine and articulate way; that ensures the customer is always the first priority. Demonstrates relatable, confident and highly social behaviors on the sales floor that translate into closing the sale.

職位介紹

我們期望性格開朗、有時尚觸覺和樂於助人的品牌代表。他/她們透過與顧客親切真誠的對話,在店內營造和諧溫暖的購物體驗,以確保顧客至上的理念。通過在店舖裡為顧客展現關懷、自信和積極互動的一面,能夠成功帶來最優質的顧客服務,順利為公司帶來營業額。

What You Will Do
  • Make Customers #1

Creates an excellent customer service

Greets all customers in store with friendly, positive tone and body language
  • Uphold Our Culture

Upholds our Culture and Values, brand purpose, and show respect during every interaction with associates and customers

Ensures our stores are welcoming, inclusive and diverse
  • Know Our Product Inside & Out

Comfortably share our seasonal products, make recommendations by outfitting the customers to help add to their purchase

Explains the value behind items by sharing with customers the quality details, fit and fabric that differentiate our product
  • Be Accurate and Efficient

Accurately perform all cashier and fitting room functions while maintaining positive engagement with customers

你將會勝任
  • 顧客至上

提供優質顧客服務。

使用積極正面的語調和身體語言與每一位顧客友好地打招呼。
  • 宣揚品牌文化

每次與同事或顧客交流時,堅持品牌的文化與價值,以及品牌宗旨。

確保我們的店鋪環境是友好的,包容且多元化的。
  • 充份了解我們的產品

能自如地與顧客介紹當季服裝系列,推薦產品,協助顧客配搭以增加他們的購買量。

透過向顧客介紹我們產品不同的質量細節、尺寸和物料,來解釋產品背後的價值。
  • 具備高效率的工作表現

確保收銀處及試身室的流程運作順暢無誤,與顧客積極地交流,同時為他們帶來優質的購物體驗。

Why Us
  • Abercrombie & Fitch Co. Named to the 2021 Best Workplaces in Retail List by Fortune Magazine and Great Place to Work®
  • We provide you an access to various mental health resources: Associates Assistant Program, headspace, CARORRT and associate resource group…etc
  • A Global Team of People Who’ll Celebrate you for Being YOU
  • Our culture is inclusive, warm and authentic
  • We value individual differences
  • We inspire, support and encourage you to be the best they can
  • We provide you an Always Forward journey
  • We believe Diversity and Inclusion are the keys to the company’s success
  • We put the customer at the center of everything we do

  • What It Takes

    Qualifications
    • Helpful Outgoing Stylish

    職位要求
    • 性格開朗 風格時尚
    • 善於溝通

    What You’ll Get

    Additional Information

    As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you!
    • Hourly rate HKD$53
    • Staff Merchandise Discount in all brands
    • Flexible Schedule
    • Opportunities for Career Advancement
    • Training and Development
    • A Global Team of People Who’ll Celebrate you for Being YOU

    薪酬及福利
    • 時薪港幣$53
    • 公司旗下品牌員工折扣
    • 彈性的工作時間
    • 內部晉身機會
    • 培訓和發展
    • 包容多元化的工作環境

    SEE WHAT IT’S LIKE TO #WORKATHCO (AND WORKATANF) - FOLLOW US ON INSTAGRAM @WORKATHK_ANFHCO

    Any job offers for this role could be subject to and conditional upon the applicant carrying out applicable work visa formalities. You could be contacted by the company to find out which documents you will need to provide.

    Abercrombie & Fitch Co. is an Equal Opportunity/Affirmative Action employer
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