Salary: $40,000 - $50,000 a month

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Job content

Purpose:

  • To serve the Infrastructure team for daily operations and projects requests

Freedom of action /Dimensions:

  • Roles are required to work outside office hours with compensation

Responsibilities:

  • Provide support in maintenance and administration of the IT infrastructure and its services including server and system monitoring services; and to support the implementation of new IT infrastructures
  • Provide hardware and software installation and upgrade
  • Coordinate with vendors to deliver various IT projects
  • Implement tools for system health monitoring and reporting
  • Monitor the performance of the infrastructure and carry out tuning exercises as appropriate to ensure optimal performance
  • Identify single points of failure and weaknesses within the infrastructure and identify options for resolution
  • Assist the team/external suppliers to ensure appropriate fixes are applied to all identified problems
  • Support of infrastructure components in line with agreed service level agreements
  • Constantly look for opportunities to improve the level of support offered for the same cost, including evaluation of third party software and tools to automate repetitive tasks
  • Act as technical consultant providing advice and guidance relating to their area of technical specialty. Maintain system documentation and provide inventory control

Performance indicators:

  • Provide support to daily operations in order to meet required SLA
  • Provide improvements to the operation process
  • Provide enhancements on the infrastructure systems

Requirements:

Academic /Professional qualifications:

  • Microsoft Server certifications
  • Microsoft Azure certification added advantage

Ideal experience and delivered performance:

  • Degree holder in Computer Science or IT related discipline
  • 8-10+ year relevant working experience in IT infrastructure and system administration
  • Holder of Microsoft Server certifications, Microsoft Azure certification will be advantage
  • Hands-on experience in Microsoft Windows and Exchange system
  • Hands-on experience in managing VMware and Citrix environments
  • Hands-on experience in SAN storage systems
  • Hands-on experience in MDM
  • Hands-on experience in Microsoft Azure Cloud is an advantage
  • Knowledge on Cisco router, switches, firewall, VPN support and is an added advantage
  • Experience in Microsoft SQL and Oracle database is an advantage
  • Knowledge or experience in IT security is an advantage
  • Holder of IT certificates including MCSE/MCITP/CCNA/CCNP is an advantage
  • Holder of ITIL or PMP is an advantage
  • Willing to work under pressure
  • Must have excellent analytical, problem solving, communication skills
  • Must be business savvy and result oriented as well as a team player
  • Good interpersonal skills to interact with team members & business users
  • Ability to handle multiple tasks simultaneously and switch between tasks quickly
  • Good command of spoken and written English & Chinese

.

*** Permanent Hong Kong Resident is preferred. Expected Salary in CV is needed for consideration ***

Job Type: Full-time

Salary: $40,000.00 - $50,000.00 per month

Schedule:

  • Monday to Friday

Education:

  • Bachelor’s Degree (Preferred)

Experience:

  • IT infrastructure and system administration: 8 years (Preferred)

Language:

  • English, Chinese (Preferred)

Work Remotely:

  • No
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