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Nomad Temporary Housing, Headquartered in San Diego with offices in Hong Kong and London, is one of the world’s fastest-growing firms in the temporary corporate apartment field. We provide accommodations worldwide through our extensive partner network, all with the dedicated service of one firm. Please view our website at www.nomadtemphousing.com.

We are seeking a highly qualified individual for our Operations Manager role.

The right candidate must possess:

  • Undergraduate qualification
  • Excellent verbal and written communication skills. CRM and Database experience is essential to the role.
  • Ability to manage high email traffic and daily tasks timely
  • Work closely with the sales team and supply chain management teams
  • 4 years of managerial experience
  • Ability to execute on plans and procedures
  • Experienced in Client management
  • Experienced in Vendor Management
  • Handle day to day issues as well as complex service issues
  • Provide training and guidance to a large regional team
  • Extremely detail-oriented - Commitment to follow through
  • Must possess a strong sense of urgency, understand the need of a customer and company, and be able to communicate various issues.
  • Must be a flexible, self-starting, and self-managing person.
  • Your duties will include, but are not limited to the following:
  • Handling escalated service issues and exceeding customer expectations.
  • Auditing processes and billing on a regular basis
  • Improving established business processes.
  • Creating new business processes.
  • Utilizing data reports to improve service issues and guest satisfaction.
  • Track and manage staff productivity
  • General office duties
  • Supporting other sales and service managers

Job Types: Full-time, Permanent

Pay: $584,000.00 - $662,000.00 per year

Benefits:

  • Medical Insurance

Schedule:

  • Monday to Friday

Supplemental Pay:

  • Performance bonus

Experience:

  • Staff Management: 2 years (Required)
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