Number of recruitment: 1

Salary: Negotiate

Loading ...

Job content

Job description
Pearson VUE is a global leader in computer-based testing for information technology, academic, government and professional testing programs around the world with a secure network of test centers in more than 180 countries.

As a Test Center Administrator , you’ll be responsible for:

To perform the administration and invigilation of exams; including understanding, implementing and taking ownership of all aspects of the policies and procedures of all examination processes. The individual will demonstrate a high level of customer service to candidates

Working Arrangements

Full Time, Permanent position (35 hours per week)
Working hours will vary Monday - Saturday, 7:30am - 10:00pm
You will be required to work a variety of days and specific shifts cannot be specified before your rota is released, 2-4 weeks in advance
A flexible approach to working is essential for this position as opening hours can vary according to business need
Key Responsibilities

Provide a high level of customer service
Prepare equipment and test environment per company procedures to deliver testing
Process candidates’ sign-in (including verification of candidate identity) according to Pearson VUE and client procedures
Explain the test process to candidates and deal with other queries as required
Ensure the integrity and security of tests are maintained and that they are supervised/invigilated to the required standard

Fluent in communicating in English, both verbal and written, as well as Chinese
Good face-to-face communication skills with experience in a customer facing role
Ability to work with procedures and policy
Strong attention to detail
PC literate
Ability to deal with conflict and work under pressure
Job Type: Full-time
Loading ...
Loading ...

Contact Information

Contact: Tom Wong

Phone number: 910007****

Deadline: 24-12-2023

Click to apply for free candidate


Loading ...
Loading ...


Loading ...
Loading ...